Refund Policy:
Thankyou for shopping at The Bug Farms!
If you are not 100% satisfied with your purchase, you can contact us within 3 days, by email at [email protected] with an attached photo of the product and get an exchange of the product, with your next order. Or call us at 780 933 9113 to chat about the issue and we will do everything we can to resolve it. Please keep the receipt.
Please note that we do not credit, refund or guarantee the cost of shipping. Since the customer ultimately chooses the shipping, of which we have no input, the cost of shipping is final and non-refundable.
Thankyou for shopping at The Bug Farms!
If you are not 100% satisfied with your purchase, you can contact us within 3 days, by email at [email protected] with an attached photo of the product and get an exchange of the product, with your next order. Or call us at 780 933 9113 to chat about the issue and we will do everything we can to resolve it. Please keep the receipt.
Please note that we do not credit, refund or guarantee the cost of shipping. Since the customer ultimately chooses the shipping, of which we have no input, the cost of shipping is final and non-refundable.